E. Wade

Channel Sales Manager - US, Canada, and Latin America

Strategic Channel Development: Demonstrated expertise in formulating and executing channel and distribution strategies, fostering trust-based collaborations between Heimdal and VAR, MSP, and Distributor networks.
Continuous Improvement: A commitment to continuous personal and team growth, with a strong emphasis on problem-solving and enhancing sales knowledge.
Global Collaboration: Proficient in working autonomously while maintaining effective cross-border collaboration with colleagues worldwide.

Client Service - Zillion Insurance

Client Satisfaction Governance: Established and managed company policies aligning with client satisfaction standards. Monitored compliance through regular reporting and implemented processes to ensure adherence across the organization.
Knowledge Management: Developed and maintained a robust knowledge management system, enhancing incident resolution and empowering users with self-service capabilities.
Cross-functional Synergy: Collaborated seamlessly with all departments, particularly engineering, to leverage customer feedback for ongoing product enhancements.
Online Reputation Enhancement: Orchestrated an online review program and strategy for Zillion, resulting in a 4.9-star rating from over 500 reviews within two years.

International Sales Executive - Oxygen Forensics

Global Vendor Relations: Nurtured and sustained relationships with national and international vendors in the business-to-government sector, including key players such as the FBI, DOD, and NYPD.
Pricing Expertise: Managed price quotations, order entries, and procurement with precision and professionalism, ensuring seamless customer interactions.
Training Leadership: Spearheaded the creation of a comprehensive 60-page training manual for the annual conference. Led sessions and educated partners on effective sales techniques for the product.

Sales Executive - Web.com

Account Management: Delivered exceptional service to existing accounts, secured new business opportunities, and meticulously organized daily work schedules for sales outreach.
Outstanding Performance: Achieved a remarkable ranking of #10 out of 500 in sales just one month after promotion, showcasing a strong sales track record.
Customer-Centric Approach: Excelled in sales and customer service roles, consistently earning positive feedback for service excellence.

If you think I’d be a good fit for your team, drop me a line and let’s meet.