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E. Wade
Behind the Firewall
Contact
E. Wade
Behind the Firewall
Contact
Behind the Firewall
Contact
The Sound of Silence: Why Individuals Aren’t Talking About the SSI Hack
Erica Wade 8/29/19 Erica Wade 8/29/19

The Sound of Silence: Why Individuals Aren’t Talking About the SSI Hack

What to do in a world of increasing risk when public apathy is also on the rise?

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Inflation Nation: BlackSuit Ransomware’s Price Surge
Erica Wade 6/19/19 Erica Wade 6/19/19

Inflation Nation: BlackSuit Ransomware’s Price Surge

BlackSuit Ransomware rebrands and increases demands: showing us nothing is safe from inflation.

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Blog Post Title Two
Erica Wade 6/19/19 Erica Wade 6/19/19

Blog Post Title Two

It all begins with an idea.

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Blog Post Title One
Erica Wade 6/19/19 Erica Wade 6/19/19

Blog Post Title One

It all begins with an idea.

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Channel Sales Manager - US, Canada, and Latin America

  • Strategic Channel Development: Demonstrated expertise in formulating and executing channel and distribution strategies, fostering trust-based collaborations between Heimdal and VAR, MSP, and Distributor networks.

  • Continuous Improvement: A commitment to continuous personal and team growth, with a strong emphasis on problem-solving and enhancing sales knowledge.

  • Global Collaboration: Proficient in working autonomously while maintaining effective cross-border collaboration with colleagues worldwide.

Client Service - Zillion Insurance

  • Client Satisfaction Governance: Established and managed company policies aligning with client satisfaction standards. Monitored compliance through regular reporting and implemented processes to ensure adherence across the organization.

  • Knowledge Management: Developed and maintained a robust knowledge management system, enhancing incident resolution and empowering users with self-service capabilities.

  • Cross-functional Synergy: Collaborated seamlessly with all departments, particularly engineering, to leverage customer feedback for ongoing product enhancements.

  • Online Reputation Enhancement: Orchestrated an online review program and strategy for Zillion, resulting in a 4.9-star rating from over 500 reviews within two years.

International Sales Executive - Oxygen Forensics

  • Global Vendor Relations: Nurtured and sustained relationships with national and international vendors in the business-to-government sector, including key players such as the FBI, DOD, and NYPD.

  • Pricing Expertise: Managed price quotations, order entries, and procurement with precision and professionalism, ensuring seamless customer interactions.

  • Training Leadership: Spearheaded the creation of a comprehensive 60-page training manual for the annual conference. Led sessions and educated partners on effective sales techniques for the product.

Sales Executive - Web.com

  • Account Management: Delivered exceptional service to existing accounts, secured new business opportunities, and meticulously organized daily work schedules for sales outreach.

  • Outstanding Performance: Achieved a remarkable ranking of #10 out of 500 in sales just one month after promotion, showcasing a strong sales track record.

  • Customer-Centric Approach: Excelled in sales and customer service roles, consistently earning positive feedback for service excellence.

If you think I’d be a good fit for your team, drop me a line and let’s meet.

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